Terms of service
Last updated: March 9, 2026
Please read these Terms of Service (“Terms”) carefully before using havnea.com (the “Site”) operated by Havnea (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. These Terms apply to all users of the Site in the United States, Canada, and the United Kingdom.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence (18 in the US and UK, 18 or 19 in Canada depending on your province). You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using our Service.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
3. Accuracy of Information
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions.
4. Products and Services
Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return only according to our Return & Refund Policy. We reserve the right to limit the quantities of any products or services we offer.
We reserve the right to discontinue any product at any time. All descriptions of products, pricing, and availability are subject to change at any time without notice.
5. Pricing, Currency, and Payment
Prices for our products are subject to change without notice. Prices are displayed in U.S. Dollars (USD) unless otherwise noted at checkout. For Canadian and UK customers, the price charged to your payment method will be converted to your local currency by your bank or payment provider, and additional currency conversion fees may apply.
All applicable taxes, duties, and import fees for Canadian and UK orders are the responsibility of the customer unless otherwise stated at checkout.
6. Consumer Rights (UK Customers)
If you are a consumer based in the United Kingdom, you have legal rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Nothing in these Terms affects your statutory rights. In the event of any conflict between these Terms and your statutory rights, your statutory rights will prevail.
Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period from the day you receive your goods during which you may cancel your order for any reason and receive a full refund.
7. Consumer Rights (Canadian Customers)
If you are a consumer based in Canada, you may benefit from additional protections under your provincial consumer protection legislation. Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.
8. Disclaimer of Warranties
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED. This disclaimer does not affect your statutory rights as a consumer in the UK or Canada.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HAVNEA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF YOUR USE OF THE SERVICE OR ANY PRODUCT. Nothing in this section excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
10. Governing Law and Disputes
For US customers: These Terms shall be governed by and construed in accordance with the laws of the State of [YOUR STATE], United States.
For Canadian customers: These Terms shall be governed by the laws of the Province of [YOUR PROVINCE] and the federal laws of Canada applicable therein.
For UK customers: These Terms shall be governed by the laws of England and Wales. You have the right to bring legal proceedings in the courts of England and Wales, Scotland, or Northern Ireland, depending on where you live.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page. Your continued use of the Site following any changes constitutes acceptance of those changes.
12. Contact Us
If you have questions about these Terms, please contact us at:
Havnea
Email: support@havnea.com