Privacy policy
Last updated: March 9, 2026
Havnea (“we,” “us,” or “our”) operates the website havnea.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and make purchases from us. This policy applies to customers in the United States, Canada, and the United Kingdom.
1. Information We Collect
Personal Information: When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
Order Information: We automatically collect information about the products you purchase, including product details, quantities, and transaction amounts.
Device Information: We automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about the web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
Cookies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect to:
• Fulfill and manage orders, payments, and deliveries;
• Communicate with you about orders, products, services, and promotional offers;
• Screen our orders for potential risk or fraud;
• Improve and optimize our Site;
• Provide you with information or advertising relating to our products or services, where you have consented to receive such communications.
3. Legal Basis for Processing (UK Customers)
If you are located in the United Kingdom, we process your personal data on the following legal bases under the UK General Data Protection Regulation (UK GDPR):
• Performance of a contract: to fulfill your orders and provide our services;
• Legitimate interests: to improve our Site, prevent fraud, and market our products;
• Consent: where you have opted in to receive marketing communications;
• Legal obligation: where we are required to retain or disclose data by law.
4. Sharing Your Information
We share your Personal Information with third parties to help us use your information as described above. For example, we use Shopify to power our online store. We may also share your information to comply with applicable laws and regulations, to respond to a subpoena or similar legal process, or to protect our rights.
We do not sell your personal information to third parties.
5. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence, including in the United States. If you are located in the United Kingdom or Canada, we ensure that appropriate safeguards are in place for such transfers, including Standard Contractual Clauses (for UK transfers) and compliance with PIPEDA requirements (for Canadian transfers).
6. Your Rights
United States
If you are a resident of California, you have the right to access the personal information we hold about you, to request that your personal information be corrected, updated, or deleted, and to opt out of the sale of your personal information under the CCPA/CPRA. Similar rights may apply under the privacy laws of Virginia, Colorado, Connecticut, and other states.
Canada
Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, you have the right to access your personal information, request corrections, withdraw consent for certain processing, and file a complaint with the Office of the Privacy Commissioner of Canada.
United Kingdom
Under the UK GDPR and the Data Protection Act 2018, you have the right to access your personal data, request rectification or erasure, restrict processing, data portability, object to processing, and lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise any of these rights, please contact us at support@havnea.com.
7. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to any legal obligations that require us to retain data for a longer period.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 16 (UK) or 13 (US and Canada). We do not knowingly collect personal information from children under these ages.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Havnea
Email: support@havnea.com
For UK customers, our data protection contact can be reached at the same email address above.
For Canadian customers, our Privacy Officer can be reached at the same email address above.