We ship to the United States, Canada, and the United Kingdom. All orders include free priority shipping with full tracking. Orders are shipped within 1–3 business days, and delivery typically takes 5–12 business days depending on your location.

We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in original packaging. If you'd like a different size or color, the fastest way is to return the original item and place a new order. Contact us at support@havnea.com with your order number to get started.

We're sorry about that. Please contact us within 48 hours of delivery with photos of the damage. We'll arrange a replacement or full refund at no additional cost to you, including return shipping.

Absolutely. All transactions are processed through a secure, SSL-encrypted payment system. We never store your credit card details on our servers.

We process orders quickly, but if you need to make changes, reach out to us as soon as possible at support@havnea.com. If your order hasn't shipped yet, we'll do our best to accommodate your request.

Yes, every product we sell is carefully tested and inspected before being added to our catalog. We stand behind the quality of everything we offer with a full satisfaction guarantee. If anything doesn't meet your expectations, our team will make it right.

You can email us anytime at support@havnea.com. We typically respond within 24 hours on business days. We're happy to help with anything.